Exciting news from Gylly Computer Services

PhonetaGylly Computer Services are pleased to announce the next development in our journey. We are amalgamating with Phoneta, a well-established and local family-run business. They have provided our quality overflow call handling service for many years whilst we have supported their in-house IT. As part of their rebrand, they planned to build their own IT service provider. We will be supporting these systems to ensure vast improvements so that a high standard of IT, business and telephony services can be offered across the South West.

With the current client base of Gylly Computer Services expanding, we want to continue to offer the personal but professional IT Service to our business and hospitality clients. The merger will allow us to upscale and offer a far better service to our current clients as well as new. Ian Mitchell and Sophie Mitchell are the current directors of Gylly Computer Services Ltd, by merging with Phoneta it will allow Sophie to step back from the business and concentrate on bringing up their son, whilst also being able to work on other projects. Ian will continue as Technical Director and Simon Caddy will be joining the team as Director of Communications, backed by the Phoneta group directors Anthony and Kevyn Caddy.

To our clients there will be no changes, only improvements. We will continue to trade as Gylly Computer Services for a minimum of twelve months and the technical team will be led by Ian with the support of Sam McCune as Network Engineer. The merger will allow us, in the future to bring on additional engineers to support our client base as we expand. Simon will be in a customer account and business management role, looking after all of the back office processes and also giving us the addition of a technical person on first line support for our customers initial point of contact. Simon will then Liaise with Sam and Ian to organise site visits and to schedule support or installation work.

The first change has been made; we have now relocated to Phoneta’s offices on Carn Brea Business Park in Redruth. Our new address is:
Unit 3B, Carn Brea Business Park, Barncoose, Redruth, TR15 3RR

All other contact details will remain the same.

In the mean time if you would like to find out more about Phoneta please visit www.phoneta.co.uk.

Yours Sincerely

Ian Mitchell, Technical Director
Simon Caddy, Director of Communications